CareFlex Benefit Solutions Reporting Capabilities

CareFlex establishes each plan sponsor with a scheduled set of reports that communicates important account detail. Our reports provide the necessary information you need for managing your reimbursement program. Below are the three most commonly adopted reports.

Account Balance Report (ABR):
The Account Balance Report (ABR) reflects all participants that at sometime during the plan year were enrolled in the reimbursement program. Employers can use this report to confirm an employee’s enrollment status and available balance. The ABR tracks the utilization of the benefit during the plan year. A report is emailed to all designated employer contacts on the first of each month; and can also be generated at any time by an employer contact through the Employer Online Account Portal. Following are explanations for data fields on the report:

Effective/Termination Date:
Reflects when the employee became eligible for the benefit, as well as his or her last day of coverage.

Annual Election:
Indicates the participant’s elected benefit amount for the plan year.

Employee & Employer Deposits:
Employee Deposits reflect FSA contributions employees have made year-to-date; and Employer Deposits reflect contributions made by the employer year-to-date.

Deposits:
The combined Employee and Employer deposits year-to-date for the plan year.

Other Deposits:
If the plan sponsor allows the rollover of remaining HRA funds from previous plan years, the amount will be posted in this column.

Total Disbursed:
All claims reimbursed year-to-date for the plan year.

Forfeiture Balance:
The difference between Deposits and Disbursements. A negative number represents that the company has paid out more than contributed from participants.

Available Balance:
The difference between the Annual Election and Total Disbursed.

Balance Due:
If CareFlex determines a transaction to be ineligible per plan rules, the ineligible amount is tracked in this column. An amount in the Balance Due column indicates that the participant’s benefits card has been set to a Temporarily Inactive Status until the participant refunds the account.

Sample Account Balance Report

Manual Claim Reimbursement Report:
CareFlex processes manual requests for reimbursement every Friday. Each Sunday, CareFlex provides employers by email a manual claim reimbursement report that summarizes the reimbursements processed during the previous week. The report sorts the reimbursements by employee and process date, and then by reimbursement account. The last column on the report (Reimbursement Method) designates whether the participant’s reimbursement was processed as a check or as a direct deposit.

Sample Manual Claim Reimbursement Report

Daily Card Settlement Activity Email Notification:
All benefit card transactions are reimbursed directly from the employer’s designated reimbursement bank account. An available feature that CareFlex offers is to send an email notice every day to the appropriate employer contacts indicating the total amount of funds that will be withdrawn from the company account the following day.

Sample Daily Email Notification 

Bank Transaction Reconciliation Report:
To assist employers in reconciling their designated bank accounts, CareFlex provides the Bank Transaction Reconciliation Report either weekly or monthly. This report is a complete summary of the daily email notices, including a breakdown of each individual transaction.

If the employer sponsors multiple reimbursement programs, the report will separate FSA transactions from HRA transactions. This report is also scheduled to be emailed, reflecting the past week or month’s settlement activity.

Sample Management Resources Bank Transaction Reconciliation Report