Contact CareFlex Member Services Team

Contact Member Services Team

Participants with questions or concerns should contact the number on the back of their Benefits Card or call (888) 577-2762. If the call is received during business hours (8 am – 5 pm), a CareFlex Customer Service Representative will be able to assist you. Participants are encouraged to access their account online through the View My Account link on the Homepage.

You should contact a CareFlex Customer Service Representative if you …

Need assistance accessing your account online.

Your benefits card transactions are denied.

You received a request for documentation for a benefit card transaction.

You have a question regarding how a particular claim was processed.

You have a question regarding your plan design.

CareFlex Contact Information:

CareFlex Benefit Solutions
205 West Dares Beach Rd.
Prince Frederick MD, 20678
Phone: (888) 577-2762
Fax: (410) 414-8432
Email: questions@careflex.com

	Simple. Convenient. Smart.	Additional Card Request Authorized Form for Information Release Dependent Care Provider Form Letter of Medical Necessity Claim Filing Instructions Dependent Care Reimbursement Request Health Care Reimbursement Request Transit & Parking Reimbursement Accessing Your Account Online FSA Over-the-Counter Drug Guide Using the CareFlex Express Benefit Card Direct Deposit Authorization Instructions for Online Claim Entry

Information to Help Manage Your Account with Ease
Home \| Contact Member Services Team
What is an HRA? What is an FSA? What is an HSA? Benefit Cards What to Expect at the Doctor's Office What to Expect at the Pharmacy How do I file a claim? View My Accounts Your Responsibilities Eligible Expenses Dependent Care Plans Transit & Parking Plans Contact Member Services FAQs	Contact Member Services Team Participants with questions or concerns should contact the number on the back of their Benefits Card or call (888) 577-2762. If the call is received during business hours (8 am – 5 pm), a CareFlex Customer Service Representative will be able to assist you. Participants are encouraged to access their account online through the View My Account link on the Homepage. You should contact a CareFlex Customer Service Representative if you … Need assistance accessing your account online. Your benefits card transactions are denied. You received a request for documentation for a benefit card transaction. You have a question regarding how a particular claim was processed. You have a question regarding your plan design. CareFlex Contact Information: CareFlex Benefit Solutions 205 West Dares Beach Rd. Prince Frederick MD, 20678 Phone: (888) 577-2762 Fax: (410) 414-8432 Email: questions@careflex.com


CCareFlex Benefit Solutions 205 West Dares Beach Road • Prince Frederick, MD 20678 Phone: (888)577-2762 (dot) • FAX: (410)414-8432 Email:questions@careflex.com	Site Map ©CareFlex, 2009. All rights reserved. Website Design by Oasis Grafx.